Shipping policy
Shipping Policy
Order Processing
Orders are generally processed within 3–5 business days after purchase. Business days exclude weekends and holidays.
United States Shipping
Tricube offers free shipping on all U.S. orders.
After processing, delivery generally takes approximately 5–10 business days. Please allow approximately 8–15 business days in total for processing and delivery. Delivery times are estimates only and may vary due to carrier delays, weather, holidays, or other circumstances outside our control.
We currently do not ship internationally or to APO/FPO addresses.
Shipping Address
Please make sure your shipping address is accurate and complete before placing your order.
If you provide an incorrect or incomplete address, please contact us as soon as possible at mytricubesupport@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped.
Tricube is not responsible for delays or delivery issues resulting from an incorrect address provided by the customer.
Lost, Delayed, or Stolen Packages
If your package is delayed or appears to be lost in transit, please contact mytricubesupport@gmail.com with your order number so we can assist you.
If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier.
For packages confirmed as delivered by the carrier, Tricube is not responsible for theft or loss after delivery, except where otherwise required by applicable law.
Questions
For questions regarding shipping or your order, contact us at: